SHIPPING POLICY
We offer local delivery up to 70 miles away from our farm for multiple pallet orders of one (1) to three (3) pallets of Miscanthus Grass Bedding. Please select from our shopping cart our local delivery option to pay for this service. If you need more than three pallets or are further than 70 miles, please contact us and we will arrange freight delivery which will be calculated based on the specifics of your order. Call (516) 906-47771 for more details.
COPYRIGHT AND TRADEMARK NOTICE
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on it). Incorrect information will cause a delay in processing your order. We can also accept payment via cash or credit card (processed by Square) at the time of purchase at our farm. However, please note that we cannot guarantee inventory at the time of purchase as our inventory is constantly changing. We will do our best to notify you of exact quantities at the time of pick up and/or 24 hours beforehand.
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These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Squirrel Hollow Farm reserves the right to make changes to this site and these conditions at any time.
If the item or quantity of items you wish to purchase are not currently available, we will reach out to you and confirm whether you wish to backorder or cancel your order. Should you wish to backorder, we will provide regular updates as to availability and will arrange a pick up or delivery time accordingly.
We keep your personal information private and secure. When you make a purchase from Squirrel Hollow Farm, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), but we use Ship4Shop encrypted software for credit card processing and do not keep credit card information on file. You may also use your Square Account if you visit our farm and purchase on site.
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Our store is not responsible for the actions of third parties.
We will gladly accept the return of products that are the result of fulfillment mistakes that may be made which result in the shipment of incorrect products or incorrect quantities to you. All merchandise must be sealed and undamaged. You may return unused and unopened bags within 30 days in "like new" condition. We cannot accept open or partially used bags. We will not accept packages that have been ripped, damaged, soaked or destroyed.
This online store is powered by Shift4Shop shopping cart software. The Shift4Shop ecommerce solution provides the means to power this Squirrel Hollow Farm but is in no way responsible for
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Squirrel Hollow Farm holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible. We charge CT sales tax for local pickup except for foods exempt from sales tax such as fresh eggs.